Privacy Policy

Glossy.pk collects personal information needed to operate the website, process orders and provide customer support. This may include your name, phone number, email address, delivery and billing address, order details, account information, messages, reviews, device information, cookie data and payment status. Full card credentials are handled by the relevant payment provider rather than stored in ordinary website content.

We use this information to process and deliver orders, confirm Cash on Delivery requests, provide tracking, answer questions, manage returns, prevent fraud, maintain accounts, improve the site, meet legal obligations and send marketing communications where consent or applicable law permits.

Information may be shared only as needed with hosting providers, payment processors, couriers, analytics providers, communications services such as email or WhatsApp, professional advisers and public authorities where legally required. Glossy.pk does not sell personal information.

We retain information only for as long as reasonably required for orders, support, accounting, fraud prevention and legal obligations. Reasonable technical and organisational measures are used to protect personal information, but no internet system can guarantee absolute security.

You may ask to access, correct or delete eligible personal information, or raise a privacy question, by emailing support@glossy.pk. We may need to verify your identity before acting on a request. Some records must be retained where required for legal, tax, accounting or dispute purposes.

The site may use cookies and similar technologies for essential functions, preferences, analytics and marketing. Read the Cookie Policy for more information and available choices.

Effective date: 6 September 2026. This policy will be updated when the website’s tools, payment providers, analytics services or legal obligations change.